Billing & Insurance

Health Insurance Application Assistance and Billing

Our experienced staff will work with you to confidentially determine the best health plan for which you are qualified. For more information on insurance enrollment assistance, click HERE.

No one will be denied access to services due to inability to pay. If you do not meet eligibility standards for any reason, there is a discounted/sliding fee schedule available based on family size and income.

Private Insurance, MassHealth, Medicaid, and Self Pay (Sliding Fee Scale) are accepted for all services.

If you have questions about your bill, please call (508) 532-7307.

Sliding Fee Scale

Kennedy Community Health offers a discounted fee for patients and their families who fall at or below 200% of the Federal Poverty Level. A discounted fee is determined based on the size of your family and your family income. Family includes you, your spouse, and your dependents under the age of 18.

Our Sliding Fee Scale applies to the following services: Medical, Dental, Optometry, Behavioral Health, and Pharmacy.

Good Faith Estimate

 You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.  Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. 
  • If you receive a bill that is at least $400.00 more than your Good Faith Estimate, you can dispute the bill. 
  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit or call 508-532-7322.