Edward M. Kennedy Community Health Center Earns National Recognition for Patient-Centered Care

NCQA Patient-Centered Medical Home™ standards emphasize enhanced care through patient-clinician partnership

WASHINGTON, DC—The National Committee for Quality Assurance (NCQA) announces that the Edward M. Kennedy Community Health Center based in Worcester, Massachusetts has received NCQA Patient-Centered Medical Home (PCMH) Recognition (Level III status) for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Kennedy CHC has the tools, systems and resources to provide its patients with the right care, at the right time.”

To earn recognition, which is valid for three years, Kennedy CHC demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

To find clinicians and their practices with NCQA PCMH Recognition, visit https://recognition.ncqa.org.

About NCQA
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.
About Kennedy CHC
The mission of Edward M. Kennedy Community Health Center (Kennedy CHC) is to “help people live healthier lives.”   We believe that everyone has a right to accessible, high quality, comprehensive, integrated and compassionate health care. As a community health center, Kennedy CHC has always provided comprehensive care to its patients, who are at disparate risk for chronic disease and poor health outcomes. Our vision is to be a constantly growing, financially sound, Federally Qualified Community Health Center that:
 – Efficiently delivers high quality, accessible primary care services.
– Becomes the health care home and provider choice of all our patients.
– Achieves excellence in outcomes with our patients as partners.
– Remains at the forefront of innovative health care practices.
Founded in a Worcester housing project as the Great Brook Valley Health Center in 1972, today Kennedy CHC has three medical facilities, four dental sites and six school-based clinics serving residents of Worcester, Framingham, Clinton, Milford, and the surrounding communities of MetroWest and Central Massachusetts. Currently over 28,000 patients of all ages receive care and service through Kennedy CHC’s medical home model of care which provides a comprehensive approach to primary care, urgent care, medical specialties, nutrition counseling, dental, optometry, pharmacy, behavioral health, social services, health education and youth development programs.

MEDIA ADVISORY: Members of Worcester State Delegation to Visit Kennedy CHC

Members of Worcester’s State Delegation to Visit Kennedy CHC School-Based Clinic

Senator Harriett Chandler will be in Attendance at tour of Burncoat Junior/Senior High Health Clinic

Who:   Worcester Delegation:

Senator Harriett Chandler
State Representative John Mahoney: 13th Worcester District
State Representative Dan Donahue: 16th Worcester District
State Representative Mary Keefe: 15th Worcester District
State Representative Jim O’Day: Worcester/West Boylston

What: Tour of Edward M. Kennedy Community Health Center’s School-Based Clinic

Where: Burncoat Junior/Senior High School

       135 Burncoat Street (Junior High facility)

       Worcester, MA   01606

When: Friday, March 6, 2015 at 10:00 a.m.

Worcester, MA (March 4, 2015) The Edward M. Kennedy Community Health Center announces that the following members of Worcester’s state delegation will be visiting one of its school-based health clinics located at Burncoat Junior/Senior High on Friday, March 6th at 10:00 a.m.

Senator Harriett Chandler

State Representative John Mahoney: 13th Worcester District

State Representative Dan Donahue: 16th Worcester District

State Representative Mary Keefe: 15th Worcester District

State Representative Jim O’Day: Worcester/West Boylston

Kennedy CHC Elects New Board Chair

Valerie

The Edward M. Kennedy Community Health Center announces that Valerie Zolezzi-Wyndham, JD, has recently been elected Chair of its Board of Directors.  Ms. Zolezzi-Wyndham joined the Board in 2008 and became its Vice-Chair in 2013, and has served on a number of committees including the Finance, By-Laws & Nominating, Quality Care and Advancement Committees.   She brings with her a vast knowledge of community health centers and has been the driving force in bringing the medical legal partnership model to central Massachusetts.

Ms. Zolezzi-Wyndham worked at Legal Assistance Corporation of Central Massachusetts for over seven years before the program joined with Western Massachusetts Legal Services to form Community Legal Aid in 2011. From 2002-2004, she was an attorney in the benefits unit, handling welfare matters, employment issues, and MassHealth cases. In 2004 Valerie received the Innovations in Legal Services Award in recognition of her vision in creating the Family Advocates of Central Massachusetts, LACCM’s medical-legal collaboration with the University of Massachusetts Medical School.

From 2004-2007, Ms. Zolezzi-Wyndham was the Regional Training Director at the Center for Legal Aid Education, a Boston-based organization that provides continuing education and training to equal justice attorneys and staff across the country.

In her position as Director of Training and Professional Development from 2007-2011, Ms. Zolezzi-Wyndham planned, provided and coordinated training and professional development for all staff.  She also oversees CLA’s Family Advocates of Central Massachusetts program.

Ms. Zolezzi-Wyndham’s community involvement includes working for the protection of women’s rights, including health, homelessness, violence, and food insecurity.

Ms. Zolezzi-Wyndham is a graduate of Boston College and received her JD from Boston University School of Law.  She is fluent in Spanish and French.

Kennedy CHC Launches Optometry Practice in Framingham, MA

Collaboration with MCPHS University will Open Access to
Vision Care for Kennedy CHC Patients in MetroWest

The Edward M. Kennedy Community Health Center (Kennedy CHC) announces that it has opened an optometry practice at 72 Union Street, Framingham, Massachusetts. Through a partnership with the Massachusetts College of Pharmacy and Health Sciences (MCPHS University), Kennedy CHC will now be able to offer vision care services to its patients living in the greater MetroWest area.

Currently, Kennedy CHC patients have to travel to Worcester to receive optometry services at the Health Center’s flagship medical facility. Through a partnership with MCPHS University, students and preceptors associated with the University’s Doctor of Optometry program will now be available in Framingham to see Kennedy CHC patients in need of vision care and services.  The addition of vision care will help round out the other medical, behavioral and dental services that Kennedy CHC is already providing to the MetroWest community.

“We are excited to open up this new optometry practice in Framingham,” states Toni G. McGuire, President and CEO of Kennedy CHC. “By working collaboratively with MCHPS, our patients in the greater MetroWest area will finally have access to vision care right in their own community, a much needed service in this region.”

Headquartered in Worcester, Massachusetts, Kennedy CHC operates medical and dental facilities in Framingham and a medical facility in Milford, which serves both the Worcester and MetroWest communities.   Patients who receive care through one of Kennedy CHC’s medical sites are able to access vision care at the new Framingham optometry practice.

Edward M. Kennedy CHC Acknowledges Local and Regional Foundations

Worcester, MA (January 14, 2015). The Edward M. Kennedy Community Health Center wishes to acknowledge the generous gifts of the following local and regional foundations for their confidence in and support of the organization’s mission and achievements.

Agnes M. Lindsay Trust
Awarded Kennedy CHC with a $4,968 grant to purchase dental equipment for its dental practice.

George F. and Sybil H. Fuller Foundation
Awarded Kennedy CHC with a $50,000 grant to assist in purchasing furnishings for its new administrative site, and $80,000 to help cover the cost of a new roof at the medical facility at 19 Tacoma Street, Worcester, MA.

George I. Alden Trust
Awarded Kennedy CHC with a $125,000 grant to assist with the expansion of its optometry practice, which includes the rehab of an existing building at 631 Lincoln Street in Worcester to accommodate a collaborative effort with the Massachusetts College of Pharmacy and Health Sciences University.

Hoche-Scofield Foundation
Awarded Kennedy CHC with a $25,000 grant to cover the remaining cost of replacing the roof at its medical facility at 19 Tacoma Street in Worcester.

Stoddard Charitable Trust
Awarded Kennedy CHC with a $100,000 grant to assist with the expansion of its optometry practice, which includes the rehab of an existing building at 631 Lincoln Street in Worcester to accommodate a collaborative effort with the Massachusetts College Pharmacy and Health Sciences University.

The Health Foundation of Central Mass
Awarded Kennedy CHC with a $20,000 grant to continue its work in expanding our Milford medical practice.

United Healthcare
Awarded Kennedy CHC with a $5,000 grant to support its interpreter services program.

Kennedy CHC Holiday Hours

The Edward M. Kennedy Community Health Center holiday hours are as follows:

December 24, 2014
Closing at 1:00pm

December 25, 2014
CLOSED

December 31, 2014
Closing at 1:00pm

January 1, 2015
CLOSED

Kennedy CHC Honors its Staff and Board

On December 9, 2014, the Edward M. Kennedy Community Health Center held its  annual Staff Recognition and Holiday Party. Bringing in staff from the various Kennedy CHC sites, the event saw management, employees, and board members come together to share a meal and celebrate each other. Awards of service and scholarships were handed out, as well as many prizes and gifts up for grabs in a holiday raffle.

Awards of Service were given to employees who have been part of the Kennedy CHC family for five, ten, fifteen, twenty, and for the first time in Kennedy CHC history, thirty years.

Recipients of Service awards were:

Five Years of Service
Dana DelDotto
Gleidistoney De Oliveira
Corrine De Girolamo
Andrea Earley
Theodor Ene
Brenda Figueroa
Brian Genna
Ivonne Jimenez
Belinda Ortiz
Marisol Ortiz
Aruna Pappu
Usha Rallapalli
Sandra Restrepo
Francisco Vale
Renata Vieira

Ten Years of Service
Nora Alarcon
Jaclyn Bilello
Kelly Celestino
Sandra Durand
Paula Kaminow
Marline Ruiz
Ivelisse Sully

Fifteen Years of Service
Firas Aldarawcheh
Elizabeth Dobles
Tina King
Monica McGinty
Leo Negron-Cruz
Evelyn Ortiz
Ha Phan
Michele Pici
Ethel Serrano

Twenty Years of Service
Carmen Matias
Gloriselle Garcia

Thirty Years of Service
Grace Andrade

Newly created, The Imagination Scholarship award is given to a deserving Medical Assistant with the intention of aiding in the repayment of loans incurred during their certification studies.  Though designed to be awarded to one recipient, with the generous funds of an anonymous donor, the scholarship was awarded to four deserving Kennedy CHC employees:

Iliana Perez-Guivas
Samantha Rodriguez
Luciana Dos Santos
Julissa Marte

The Customer Service Award was given to Nora Alarcon and Juliana Ruggieri.

Shawn Liddy of the IT department was awarded Employee of the Year.

The president’s award was given to Jaclyn Bilello, a Physician’s Assistant whose outstanding work with Worcester’s refugee population has made her stand out.

During the celebration, Valerie Zolezzi-Wyndham, Chair of the Board of Directors, presented outgoing Chair Matt Hogan with the Charles Estus Award for his commitment to Kennedy CHC. Dr.Charles Estus, one of the founders of Kennedy CHC (formerly Great Brook Valley Health Center) passed away last month after a long life of service, making the award a truly special honor.

The event was a testament to the combined efforts of all Kennedy CHC staff in improving the health and welfare of the communities they serve. It was a celebration of each other’s contributions and recognition of the positive change affected in 2014. As the New Year approaches, Kennedy CHC holds strong in its mission “To help people live healthier lives”.